COVID-19 patients can now use telemedicine apps for treatment
Since the early days of the pandemic, when all positive COVID-19 cases had to be admitted to a hospital or hospitel, Thailand has come a long way in embracing the ‘new normal’ and learning to live with the virus. Today, face masks are voluntary, the borders are open, and those with COVID-19 can also access remote treatment via one of three telemedicine apps. In this Pacific Prime Thailand article, we’ll tell you more about how the system works.
Good Doctor, Mordee and Clicknic apps
COVID-19 patients in Thailand can use the Good Doctor, Mordee, and Clicknic apps for remote treatment. Initially, these apps were made available to patients with universal health coverage, as well as local authorities and government officials who are entitled to welfare benefits. It was later expanded to those insured under the Social Security Fund (SSF), and the NHSO has been working with the Social Security Office (SSO) to reimburse patients. According to the NHSO,
“More than 5,300 patients have registered for these apps since July 11th, 2022.”
Patients in the ‘green group’ and elderly patients with underlying conditions have been using these apps
When Thailand didn’t have enough beds for all positive COVID-19 cases, the country began segmenting patients based on their symptoms: green for mild, yellow for moderate, and red for severe. As the country has recently launched telemedicine apps for COVID-19, only patients in the green group and elderly patients with underlying medical conditions have been receiving telemedicine services over the past month.
Registering for the apps if you test positive for COVID-19
If you’re eligible for the telemedicine service, you can register for the telemedicine apps as soon as you test positive for COVID-19. You’ll then be able to speak to a medical professional, receive prescriptions for medicines*, and get follow-up treatment without any charge. Depending on where you live in the country and the category of patients you’re in, you’ll be able to register for different apps, as per the following:
- Good Doctor Technology: Available in Bangkok, Nonthaburi, Pathumthani, and Samut Prakan only for patients in the green group. Find out more via their LINE account (@gdtt).
- Mordee: Available nationwide only for patients in the green group. Find out more via their LINE account (@mordeeapp).
- Clicknic: Available nationwide for both patients in the green group and elderly patients with underlying medical conditions. Find out more via their LINE account (@clicknic).
Note: Molnupiravir and Favipiravir pills will only be prescribed for those with more severe symptoms.
Get in touch with Pacific Prime Thailand today!
Are you an expat living and working in Thailand? Chances are, you’ll be paying social security contributions every month and will have access to social security benefits, such as the aforementioned telemedicine apps for COVID-19 patients. That said, many expats choose to supplement their social security coverage with private health insurance plans to give them access to more superior, private hospitals in the country.
To learn more about the difference between public and private healthcare, or to secure an expat health insurance plan, Pacific Prime Thailand is at your service. With over two decades of industry experience, we have a number of highly-trained insurance advisors who’ll give you 100% unbiased advice, a tailored plan comparison, and heaps of support throughout your insurance journey. Contact us today!
With over 5 years of experience in the field, Suphanida spends the majority of her day synthesizing complex pieces of insurance-related information and translating this into easy-to-understand, engaging, and effective content across a variety of media such as articles, infographics, whitepapers, videos, and more.
Suphanida is also responsible for planning and publishing three whitepapers released annually by Pacific Prime: The State of Health Insurance Report, The Cost of Health Insurance Report, and The Global Employee Benefits Trends Report. Additionally, she handles the LinkedIn profiles of Pacific Prime’s Founder and CEO, as well as Global HR Lead.
Suphanida’s strengths lie in her strong research and analytical skills, which she has gained from her BA in Politics from the University of Warwick and Erasmus Mundus Joint MA in Journalism from Aarhus University and City, University of London.
Being of Thai-Indian origin and having lived, studied, and worked in Thailand, the UK, and Denmark, Suphanida also has a unique, multicultural perspective that helps her understand the struggles of expats and globetrotters.
Outside of work, she enjoys traveling to new places and immersing herself in different cultures.
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